- Greatest Hits of 2013 – a Yearly Roundup 2014 January 02
The top 15 most-read posts on holliseaster.com for 2013, with discussion.
- Monthly Roundup – December 2013 2014 January 02
Monthly roundup of what Hollis wrote in December 2013! Links and quick summaries of all posts, organized by topic.
- Monthly Roundup – November 2013 2013 December 03
Monthly roundup of what Hollis wrote in November 2013! Links and quick summaries of all posts, organized by topic.
- Monthly Roundup – September to November 2013 2013 November 11
Here’s the quick monthly roundup for what I’ve written over the last few months, organized by subject. I’ve provided links to make it easier to read the articles.
You’re So Talented! Let’s stop telling people they’re talented and start acknowledging the work they’re putting in.
Start With The Feelings: A Guide for Customer Service and Support. Guidelines ...