Hotline Directors’ Reading List

Hotline Directors’ Reading List

(last updated 2014 August 27)

At NASCOD 2013, lots of us shared our recommendations for reading/watching/ruminating. It occurred to me that we could use an ongoing public resource that collects and curates things hotline directors find valuable; here’s my effort in that direction.

I will update this page as people send in more ideas; please leave a comment if you have suggestions! It’s my intention for this to become a “greatest hits” kind of document, not merely a collection of titles having something to do with a topic. Think of the books you’d say “you’ve GOT to read this!” to a colleague at a conference. Let’s make this a collection of really great resources!

I encourage you to buy these books from your local independent bookstore–let’s help keep them alive! For those without good local stores, I’ve included links to Amazon. If you buy books after clicking my link, I’ll get paid a little bit.

Avoiding Burnout and Learning to Thrive

  • Daring Greatly (book) by Brené Brown. Learning to welcome vulnerability and dare great things. (from Jennifer Battle).
  • The Four Agreements (book) by Don Miguel Ruiz. Presents a framework for changing how we live in the world for greater happiness, success, and trust. (from Hollis Easter).
  • Madly Chasing Peace: How I Went From Hell to Happy in Nine Minutes a Day
    (book) by Dina Proctor. A journey through depression and addiction using mindfulness and meditation. Includes a three-minute guideline for practice. (from Meryl Cassidy).
  • Mindset: The New Psychology of Success (book) by Carol Dweck. Cultivating a growth mindset vs. sticking with a fixed mindset can make a big difference. (from Jasmine Walker).
  • Positivity (book) by Barbara Fredrickson. Research on the effect of positive psychology, with many tools for integrating it into daily life. (from Hollis Easter).
  • Ten Zen Seconds (book) by Eric Maisel. Short mindfulness exercises (< 1 minute) to relieve stress and recover equilibrium. (from Hollis Easter).
  • Trauma Stewardship: An Everyday Guide to Caring for Self While Caring for Others (book) by Laura van Dernoot Lipsky with Connie Burk. Wise thoughts about taking care of ourselves and each other while helping hotline callers. (from Karen Butler Easter).
  • Why Good Things Happen to Good People (book) by Stephen Post. Neuroscience that backs up the simple idea that doing good and being good is good for your health: physical, psychological, emotional, and spiritual health. (from Meryl Cassidy).


Non-Profit Organizations

Training and Performance Improvement

Want to help? Please leave a comment on this post saying what you’d like to add, and why. You’ll make my life even easier if you write it this way:

Title Words (format) by Author’s Name. One or two sentences describing the resource and why it’s valuable. Include a second sentence if you need it. (from Your Name).


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Want more? Check the index or these recent/related posts:

9 thoughts on “Hotline Directors’ Reading List

  1. Madly Chasing Peace, by Dina Proctor is a book I would recommend – and I know the author so know how genuine she is. It’s about her journey overcoming addiction and depression through mindfulness and meditation. She has a 3 minute 3 times a day practice that is very accessible. I also love Dr. Stephen Post who wrote Why Good Things Happen to Good People. That’s my two cents for today-Meryl Cassidy

      1. Sure-Dr. Post is an interesting guy. He is professor of preventive medicine and director of the Center for Medical Humanities, Compassionate Care, and Bioethics at Stony Brook University. He is a leader in the study of altruism, compassion and love and in this book is interested in the neuro-science that backs up the simple idea that doing good and being good is good for your health-physical, psychological, emotional and spiritual health.

  2. Just added Quiet to my ‘to read’ list. I think about this a lot, not necessarily in the context of introvert vs extrovert, but just the idea that people don’t give themselves time to sit and be bored for a minute or let their mind wander – they are quick to jump on their phone or computer. I encourage my students to give their minds time to daydream – this is where creativity can thrive. 🙂

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